Privacy Policy

Effective Date: May 13, 2025

Company: Music Factory Fine Arts Training Co. LLC

Website: https://musicfactory.me

1. Introduction

Music Factory Fine Arts Training Co. LLC (“Music Factory,” “we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data, as well as how we handle recordings and media related to your participation in our programs.

By engaging with our services, visiting our website, or submitting personal information through ads, forms, or communication channels, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect and process the following information:

a. Personal Information

  • Full name, phone number, email address

  • Age, instrument/lesson preferences

  • Booking details and communication history

b. Usage Information

  • How you interact with our website

  • Device and browser data, cookies, IP address

c. Recorded Media Content

  • Photos, videos, and audio recordings from lessons, rehearsals, concerts, events, or music video shoots where you (or your child) may appear, be heard, or perform.

This data may be collected via:

  • Meta/Facebook/Instagram lead forms

  • Website contact/booking forms

  • WhatsApp conversations

  • In-person sessions, recordings, and performances

3. How We Use Your Information

We may use your personal data for the following purposes:

  • To schedule and manage your lessons

  • To communicate with you regarding bookings, updates, or opportunities

  • To deliver recordings, music videos, and performance footage

  • To share artistic achievements on Music Factory platforms (social media, website, ads, etc.)

  • To comply with local laws and regulations

  • For internal analytics, quality improvement, and student development

4. Filming, Recordings & Public Media Use

As part of our artist development system, Music Factory records lessons, studio sessions, concerts, and music videos. By enrolling in our programs, you acknowledge and agree that:

  • You or your child may be filmed, photographed, or recorded during any lesson, class, performance, or official event.

  • These recordings may be used for promotional purposes across social media platforms (e.g. Instagram, YouTube), websites, printed materials, advertisements, and internal documentation.

  • Free music video or studio recording benefits require students (or parents of students under 13) to post the delivered video on their active Instagram page (minimum 300 followers) within 1 week, tagging @musicfactory.me. Otherwise, standard recording fees apply.

5. Copyright & Ownership

All recordings, photos, and media created by Music Factory remain the exclusive intellectual property of Music Factory. Students and parents:

  • Waive the right to inspect or approve final versions of media

  • Understand they will not receive payment for use of any such media

  • Agree that Music Factory may use this media indefinitely, even after the student has completed or discontinued studies

6. Media Opt-Out Option

If you prefer not to allow use of recordings and images for promotional purposes, you may:

  • Opt out by signing only the general Rules & Regulations Agreement without the media release

  • In this case, the student will not be allowed to participate in activities that involve filming or general video coverage, including:

    • Public concerts

    • Music video productions

    • Competitions and events with cameras present

    • Group classes that are being filmed

Please note: These activities are an integral part of the educational experience at Music Factory. Opting out may limit a student’s participation and development opportunities.

7. How We Share Information

We do not sell your personal data. We may share it only with:

  • Internal staff, instructors, and partners for educational purposes

  • Marketing platforms (such as Meta, Google) for Music Factory promotions

  • Service providers such as cloud storage, hosting, and analytics under confidentiality agreements

8. Data Security

We take appropriate technical and organizational measures to protect your data, including secure servers, access controls, and encryption where necessary.

9. Your Rights

You have the right to:

  • Request access to the data we hold about you

  • Correct or update your personal information

  • Request deletion of your personal data (subject to UAE legal obligations)

  • Withdraw consent for marketing or public use of your content (opt-out may exclude you from media-based activities)

You may exercise these rights by contacting us at:

📧 info@musicfactory.me

10. Contact Information

Music Factory Fine Arts Training Co. LLC

Retail 10, Azizi Riviera 7, Meydan, Dubai, UAE

📧 info@musicfactory.me

📞 +971 (586956809)

11. Updates to This Privacy Policy

This policy may be updated from time to time. The most recent version will always be available at:

https://musicfactory.me/privacy-policy